Thevioletweave.in is committed to delivering your order within the fastest time frame, while ensuring maximum with the highest quality packaging. Online Paid order are shipped the next working day and are mostly delivered within 7-8 working days (within India) from the date of dispatch.
We ship throughout the week during the normal working hours, except Saturday, Sunday, and Public Holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies. If there is no courier service available in your area, we will try and ship your items via Government Registered India Speed Post.
In case, if the parcel is ignored by you/any person at door step or was not able to reach the address or location provided or in case of incorrect address, parcel will return back to us. In that case, you will have to pay for the shipping charge once again. We will not bear the shipping charge.
FAQs
Q. How much do you charge for gift wrap and Is there any packing charges?
A: If you need to do gift wrapping for your parcel, we do it for free; but you have to inform us while you are ordering. We do not do any additional change and in case of any specific packing changes, it is done for free.
Q. How much is the shipping cost?
A: We have a free shipping policy for domestic orders
Q. How long does it take for an order to arrive?
A: delivery is done for all online paid orders which is within 7-8 working days (major cities). however, note that no COD is available with us from the beginning. Delivery of all orders will be duly done to the shipping address as mentioned by you at the time of placing the order, but for area falling into remote locations and the areas where delivery by couriers cannot be attempted, the recipient might be asked to pick it up from the delivery centers.
Time frame for order from dispatch date: 7-8 working days
COD is not available since the beginning.
Q. What if I receive the product in damaged condition while delivery?
A: If you think you have received the product and the packaging is tampered with or damaged before delivery, we request not to open the package & kindly let us know before opening the parcel package and reach out to our team +91 90438 15215 over WhatsApp mentioning your Order ID or call us at +91 90438 15215 on Monday to Saturday, 10 AM to 6 PM).