We at The Violet Weave hope you love our products just as much as we do but in case you’re unhappy with anything you have received from our store, then we can help with the exchange only and no cash back returns.
If you are not a 100% satisfied with your product for whatsoever reason, simply trace back to your order and choose the exchange option. This must be done within 3 days of receiving the order. Alternatively, you can also e-mail us on return@thevioletweave.com and we will be happy to process the exchange for you.
Your request for return / exchange should be received within 3 days and your dress should be received within 7 days.
The items should be unused and unwashed with original packaging and tags in place. Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case
Store credit will be valid for 180 Days. If you are unable to use the store credit and have lapsed, the store credit will not be issued again.

All products will be dry clean only.
Only one time exchange is available.
No discount or promos apply on store credits.